Packages are sent using USPS within USA. You can also request a 1 day delivery for your order to be hand delivered to your door step within the city limits of San Francisco, Alameda & Oakland in California (email for delivery service) You will receive an email to confirm when your order is ready and out for delivery.
Breakages and damaged items
All our products are wrapped securely for shipping. It's very rare, but in the event that an item is damaged during handling by the shipping provider, we cannot take responsibility for the damages incurred once the package is out for delivery via USPS.
Store Credit is offered within 30 days of your purchase, unfortunately, we can’t offer you a refund. To complete your store credit/exchange, we require a receipt or proof of purchase.
Sale items (if applicable)
Only regular priced items may be returned for store credit, unfortunately, all 'sale items' are considered final sale and cannot be refunded.